Effective Date: 1 January 2025
Havelock Real Estate Partners (“us”, “we”, or “our”) operates the website www.havelock-realestate.com (the “Service”).
This Privacy Policy explains our policies regarding the collection, use, and disclosure of personal data when you use our Service and the choices you have associated with that data.
We use your data to provide and improve our Service. By using the Service, you agree to the collection and use of information in accordance with this Privacy Policy. Unless otherwise defined here, terms used have the same meanings as in our Terms and Conditions, accessible from www.havelock-realestate.com.
Definitions
- Service: The website operated by Havelock Real Estate Partners, accessible from www.havelock-realestate.com.
- Personal Data: Data about a living individual who can be identified from those data (or from other information either in our possession or likely to come into our possession).
- Usage Data: Data collected automatically, either generated by the use of the Service or from the Service infrastructure itself (e.g., the duration of a page visit).
- Cookies: Small pieces of data stored on your device (computer or mobile) that help us improve your experience.
- Data Controller: The natural or legal person who determines the purposes for which and how any personal information is processed. For this Privacy Policy, we are the Data Controller of your Personal Data.
- Data Processors (or Service Providers): Any person or entity that processes data on behalf of the Data Controller.
- Data Subject (or User): Any individual using our Service who is the subject of Personal Data.
Information Collection and Use
We collect several types of information to provide and improve our Service, including:
Personal Data
When using our Service, we may ask you to provide certain personally identifiable information, such as:
- Name
- Email address
- Phone number
- Address (city, state, and country)
- Cookies and Usage Data
We use this information to contact you, provide updates, and respond to your inquiries.
Usage Data
We may collect information on how the Service is accessed and used, including:
- Your device’s IP address
- Browser type and version
- Pages visited, visit time, and duration
- Diagnostic and analytics data
Location Data
With your permission, we may collect and use location data to personalise your experience. This can be disabled via your device settings.
Cookies
We use cookies to track user activity and improve our Service. Examples include:
Session Cookies for operating the Service. Preference Cookies to remember user settings. Security Cookies for data protection.
Use of Data
Havelock Real Estate Partners uses collected data to:
- Provide and maintain our Service
- Notify you about changes to our Service
- Respond to inquiries and provide customer support
- Improve user experience and Service functionality
- Monitor Service usage
- Detect, prevent, and address technical issues
Legal Basis for Processing Personal Data (GDPR)
For users in the European Economic Area (EEA), our legal bases for processing include:
- Performance of a contract
- Your consent
- Compliance with legal obligations
- Legitimate business interests that do not override your rights
Retention of Data
We retain Personal Data only as necessary to fulfil the purposes outlined in this Privacy Policy. Usage Data is retained for shorter periods unless required for security, legal obligations, or Service improvement.
Disclosure of Data
We may disclose your data under the following circumstances:
- Legal Compliance: To comply with legal obligations.
- Business Transactions: If the company undergoes a merger, acquisition, or asset sale.
- Protection: To defend our rights, address legal issues, or protect user safety.
Data Security
We employ commercially reasonable measures to protect your data. However, no method of transmission over the Internet is 100% secure.
Your Rights (GDPR)
If you are an EEA resident, you have the right to:
- Access, correct, or delete your Personal Data
- Object to data processing
- Request data portability
- Withdraw consent
To exercise these rights, contact us at info@havelock-realestate.com.
Service Providers
We may share data with trusted third parties who perform services on our behalf, such as analytics and marketing tools. These parties are bound to protect your information.
Links to Other Sites
Our Service may link to external websites. We are not responsible for their privacy practices and recommend reviewing their policies.
Changes to This Privacy Policy
We may update this Privacy Policy periodically. We will notify users of significant changes through the website or email.
If you have questions about this Privacy Policy, please contact us: Email: info@havelock-realestate.com
